Privacy Policy

1 Data Protection and Privacy Policy November 2008 for the BooGenius.co.uk site

Please find below the privacy policy for the BookGenius.co.uk site. We are TeeGenius Ltd (trading as 'BookGenius.co.uk') and our registered address is 2-4 Blythswood Square, Glasgow, G2 4AD. BookGenius.co.uk takes the privacy of its customers' data very seriously. Please read the following policy to understand how we will treat your personal data after it has been collected by us. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business purposes.

2 Providing Visitors with Anonymous Access

Users can visit most areas of the BookGenius.co.uk website without revealing who they are or providing any information about themselves. However, some of our services require that users identify themselves in order to use the functions. We may ask users to provide some personal information in these situations.

3 Sources

We can collect data on you from a variety of different sources these include:

1. When you purchase products or services from the site or via any of our other distribution channels.

2. When you become a registered user by signing up for the service or registering for a ‘Free Trial’.

3. When you speak to our customer services personnel;

4. When you book a ‘call-back’ via the online system.

5. Via implicit data capture measures such as studying which pages you read the most and the use of cookies.

6. When you make a booking for any of a variety of services offered by the businesses, services, individuals or organizations that use the BookGenius.co.uk booking system to operate online booking systems.

In any of the above cases the data we collect could be personal data.

4 What do we do with your personal information?

When you make a booking, register or give us any personal data as indicated above, we may need to collect information about you to process the transaction, fulfil your booking and provide you with the services you expect then and in the future. This information may include, but is not limited to, details such as your name, your address and your phone number. We will pass on details of your booking and contact information to the service provider you have made a booking with in order for them to fulfill your booking when you arrive.

5 Third Parties

BookGenius provides a booking service to 3rd party websites. To use these booking services you may need to be registered with BookGenius and logged into your BookGenius account. When making a booking through these 3rd parties you can opt to allow us to pass your email address to the 3rd party so that they can send you their newsletters and similar.

Unless we have your express consent we will only disclose personal data to third parties when it is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.

6 Newsletter

1.If you are a business, service, individual or organization using BookGenius.co.uk to operate a booking system for use by others then by becoming a registered user you consent to receive from us by e-mail our e-newsletter and details of other special offers which we may think may be of interest to you.

BookGenius.co.uk retains and uses your personal information to provide you with the best remote commerce (including electronic and mobile commerce) experience by providing you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. For quality assurance and training reasons we record most of the calls you make to us.

2.If you are a user of a business, service, individual or organization and have made a booking, reservation or appointment through the BookGenius.co.uk booking system then you do not consent to receive from us by e-mail our e-newsletter and details of other special offers which we may think may be of interest to you. You will not be added to our mailing lists for this purpose.

7 Cookies

During the course of any visit to BookGenius.co.uk, the pages and images you see, along with a small text file called a 'cookie', are downloaded to your computer. Many websites do this, as cookies enable publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see the cookie left there on the last visit.

To learn more about cookies, including how to refuse them, visit www.aboutcookies.org

8 Data Protection

In the UK we operate and are registered in accordance with applicable data protection legislation. We are registered with the Information Commissioner and our registration number is Z9475738.

9 Consent

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by TeeGenius Ltd in the manner set out in this Privacy Policy. Some information and e-mails sent to BookGenius.co.uk may be used as testimonials but no e-mail address or contact details will be displayed.

10 Opt-Out Policy

BookGenius.co.uk newsletter subscribers have the option to opt-out of receiving further information from us. Select the unsubscribe option at the bottom of the email you receive or Contact us at admin@BookGenius.co.uk to unsubscribe.

11 Change/Modify Details

You can ask us, by sending an email to admin@teegenius.co.uk whether we are keeping personal data about you. Upon request, which you can indicate by sending an email to the same address, we will provide you with a readable copy of the personal data which we keep about you, within a month. - although we may before require proof of your identity -. We will provide the information at a charge of £5 pounds sterling .

To change your e-mail address or other details, send an e-mail with your correct details to: admin@teeGenius.co.uk

If you need to Modify or Change your personal details after you have made a booking on the site please contact us as soon as possible.

12 Contact

If you have any further questions or concerns about the information we hold about you, you can also contact us at admin@teeGenius.co.uk