Testimonials

BookGenius has transformed our approach to selling at big events. We use BookGenius to allow our customers, and prospective customers, to book meetings with all the sales team at all major events and trade fairs. Before we had BookGenius it was an almost impossible task to keep the diaries of all our team up to date but now our customers can do it themselves - this suits them and us. BookGenius saves us days and weeks of organization in the run up to events. Thank you.

Carol Andrews, Sales and Marketing Director, Azalea Innovations Ltd.

Before BookGenius came along our personal trainers used to have to run their diaries by hand. This was a major challenge because they are with clients most of the time so can’t answer the phone or emails. Now our customers can book sessions when they want to and our trainers can get on with looking after their training. Now payment is handled automatically and we all have a definitive list of all sessions and revenue generated automatically. It has transformed the day to day operations of our personal trainers because it has reduced their administration so dramatically. I don’t know how we used to manage without it now!

Steve Bond, Managing Director, Bond Fitness Ltd.

Thanks guys. ‘Book-a-call back’ is so simple but has made a massive difference to our business. It is much better than having a request a call back on the website, because we know that the client is ready to speak to us when we call. In our business we can’t afford to lose any possible customers so having this system is worth every penny. Our call conversion has gone through the roof using Call-back.

Mark Parker, Senior Consultant, Firethorn Recruitment.

The First in Fife Golfpass Group commissioned BookGenius to design, install, and manage a new online system for the purchase of golfpasses and subsequent online booking of tee times at our 12 courses. No other Golfpass has such a system, and we were very impressed with BookGenius's technical expertise, attention to detail, and overall customer service. Inevitably, there were a few (though not many) teething troubles with a new system of this kind, and it is always difficult trying to co-ordinate decisions and actions among 12 golf courses. BookGenius showed patience as well as expertise in dealing with these issues, so that the end customers always got a high level of service. In its first year of operation, online sales accounted for 30% of total Golfpass sales, and we envisage this proportion steadily growing, with considerable benefits for both Golfpass purchasers and the courses in the group.

Mike Williamson, Project Manager, First in Fife Golfpass

Since starting to use the BookGenius system we haven’t looked back. The system is easy to use and very efficient. The online booking element has generated lots of new business for us and our customers are pleased that they can now book online through our website. The support from the team at BookGenius has been excellent.

Les Witham, Secretary, The West Berkshire Golf Club